Reviews - Page 57

I have used CompanionLink software for a number of years with consistently good results. When the sync stopped happening for some reason I called customer service. The experience was terrific. The automatic answering system asked me to leave a phone number. Danielle H. called me back in a short time. She was very pleasant and upbeat on the phone, talked me through a few steps, was patient and persistent when the first try did not work and quickly got to a solution. She then made sure to review with me the normal syncing steps and the steps to take should I ever have an issue. She ended with an invitation to call back if ever I needed to do so. She did a terrific job.

I recently a an extremely complicated issue in switching from one PC to another and Danielle H. was absolutely excellent. She was extremely knowledgeable and even more patient. Everything works perfectly now. I highly recommend Companionlink and will continue to be a regular customer.

I have been using CompanionLink since it first came out. I needed to sync my Outlook contacts and calendar with my Gmail account and CL does this automatically. On those rare occasions when I needed help, their tech support has been excellent. My savings in time and effort is more than worth the price.

DejaOffice is a robust feature rich application that makes CRM on my phone so easy and dependable.
Their tech support staff with people such as Danielle H. have always been and continue to be quickly responsive and totally competent.
I heartily recommend Companionlink DejaOffice to anyone who needs the best CRM on their phone.

Danielle was awesome, articulare, intelligent and a problem solver. Thank you!

Support Problem sorted in one email. Excellent

I had a sync issue, involving IP Address. While the wait was fairly long, it was worth it.

Danielle H. is a marvelous ambassador for CompanionLink! Danielle is personable, professional, cordial, competent, knowledgeable, and an absolutely delightful young woman with whom to engage.

I hope CompanionLink has an Employee Recognition Program. Danielle is SURELY deserving of her superior performance in servicing customer needs.

Please extend my already-mentioned (on my call with Danielle) accolades to Danielle. She is a jewel!

Thank you.

Companion link is a tremendous company. They have always provided very prompt personal support. I am very thankful that I have become a client of Companion link. Thank you Thomas for all of your ongoing help. As much as there have been very few times I have needed help, it is great to know that when I do need help there is a professional available with a quick response.

I purchased version 6 2 years ago. Syncing is totally random: Sometimes it syncs, sometimes it does not. I can not rely on this product. I have contacted customer service numerous times and they are unable to get the product that they sold me to work. I am now trying version 7: same result, or should I say, too often, no result. I would like this product to work, but it does not.

Prompt, patient, understanding and EFFECTIVE support. Walks the talk!